About us
SmartFactory Support was born from a clear need I observed firsthand in the manufacturing and automation industries—companies were struggling to find reliable, knowledgeable partners who could bridge the gap between engineering, automation, and hands-on technical support. With my background in manufacturing engineering and automation, I wanted to create a business that not only delivers expert solutions but also supports clients with responsiveness, transparency, and practical know-how. SmartFactory Support exists to empower factories with smarter, more efficient systems—backed by real-world experience and a commitment to operational excellence.
SmartFactory Support stands out because we combine deep engineering expertise with hands-on, real-time support tailored to modern manufacturing environments. Unlike many service providers who focus on either hardware or software, we bridge both—offering a full spectrum of solutions from automation and robotics to electrical systems and engineering design.
Our core values
At SmartFactory Support, we’re driven by core values that ensure we deliver exceptional industrial services:
- Reliability – We deliver consistent, high-quality support our clients can count on.
- Innovation – We embrace the latest technologies to keep our clients ahead.
- Integrity – We believe in honest communication and transparent service.
- Efficiency – We optimize processes and minimize downtime.
- Customer-Centricity – Our clients' success is our top priority.
Why choose SmartFactory Support?
We’re agile, fast to respond, and truly understand the pressures of production. Our team doesn’t just consult—we roll up our sleeves, troubleshoot on-site, and implement lasting improvements. When you work with us, you’re not just getting technical help—you’re gaining a reliable team that treats your challenges like our own.